Dovetail
Dovetail is an AI-powered customer insights platform that helps companies analyze customer conversations, feedback, and research data to uncover insights.
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What is Dovetail?
Dovetail is an AI-powered customer insights platform that helps companies analyze customer conversations, feedback, and research data to uncover insights and drive product decisions.
Dovetail Use Case?
Dovetail is used for analyzing customer interviews, usability tests, survey results, support tickets, NPS scores, and other forms of customer feedback to generate actionable insights for product development, customer experience improvement, and strategic decision-making.
Applicable people for Dovetail?
Dovetail is designed for researchers, designers, product managers, customer experience teams, sales teams, customer success managers, and product marketers who need to understand customer needs and behaviors to inform their work.
How many users do I need?
Most customers buy enough users for their product management, research, and design teams. Some also include users for sales, customer success, support, and marketing teams to contribute data to the insights hub.
Is there a discount for paying yearly?
Yes, there's a yearly discount available on the Professional plan. Enterprise can only be paid yearly.