Sinch Conversation API
A unified messaging API that connects to 14 messaging channels through a single integration, enabling businesses to manage all messaging from one place for one- and two-way conversations.
Positioning
- Core value: Helps you execute category tasks more efficiently.
- Ideal for: Individual makers, teams, or companies needing this capability.
- Product type: Web App / API
Key questions
What is Sinch Conversation API?
Sinch Conversation API is a unified messaging API that lets businesses connect to 14 messaging channels through a single integration, simplifying omnichannel communication and reducing development complexity.
Sinch Conversation API Use Case?
Use cases include running interactive marketing campaigns, sending customer updates like order confirmations, offering two-way customer service with AI chatbots, and delivering secure OTPs for identity & verification.
Applicable people for Sinch Conversation API?
Businesses with high volume or complex messaging needs, specifically software platforms, retail, financial services, healthcare, and travel companies.