Swifly
Swiftly is a Transit Data Platform used by public transit agencies to turn transit data into accurate, actionable insights. It combines AI-powered CAD/AVL, real-time passenger information, proactive operations tools, and reporting and insights so agencies can plan, operate, and communicate with confidence.
Key facts
What is Swifly?
Reliable transit runs on reliable data — Swiftly puts high-quality, disruption-aware transit data at the heart of every operational and planning decision.
Who is Swifly best for?
Public transit agencies, transit operations and dispatch teams, schedulers and planners, customer service teams, and transit IT departments
What are its main limitations?
- No public pricing published; the pricing URL returns a 404 page and a demo request is required
- Enterprise/agency-oriented platform with no self-serve or free plan indicated
- Detailed product information is gated behind demo requests and case studies
Limitations are based on product materials or editorial synthesis; confirm on the official site.
Key features
- ✓AI-powered CAD/AVL built on the Swiftly transit data platform, providing a real-time view of the fleet
- ✓Real-time passenger information with ETAs that are up to 50% more accurate than other providers, reflecting traffic patterns, service disruptions, and live conditions
- ✓Proactive operations tools that surface the issues that matter most so teams can act before problems impact riders, with real-time resolution tracking
- ✓Reporting & Insights dashboards covering on-time performance, running times, and operator insights, built on the same disruption-aware data that powers live operations
- ✓Data platform that converts transit data points into accurate, actionable insights for planning, operations, and communication
- ✓Integrations and APIs referenced in Swiftly's partner program
Use cases
- →Giving dispatchers and operators real-time performance data in the operations center and on the bus to improve on-time performance
- →Communicating service adjustments and rider alerts across agency apps, third-party apps, and signage
- →Optimizing routes and eliminating slack from schedules using real-world travel time and running time data
- →Answering customer service calls faster and reducing rider complaints with accurate service data
- →Spotting service bunching and disruptions early to keep schedules holding their shape across the day
Pros
- +Used by 200+ transit agencies in 10 countries
- +Documented agency outcomes, including up to 40% increase in on-time performance and up to 50% improvement in prediction accuracy
- +Single data foundation shared across live operations and historical analytics
- +Purpose-built tools for multiple teams: riders, operations, planning, scheduling, customer service, IT, and safety
Cons
- −No public pricing published; the pricing URL returns a 404 page and a demo request is required
- −Enterprise/agency-oriented platform with no self-serve or free plan indicated
- −Detailed product information is gated behind demo requests and case studies
Positioning
- Core value: Reliable transit runs on reliable data — Swiftly puts high-quality, disruption-aware transit data at the heart of every operational and planning decision.
- Ideal for: Public transit agencies, transit operations and dispatch teams, schedulers and planners, customer service teams, and transit IT departments
- Product type: Cloud-based web platform (Swiftly Dashboard) with CAD/AVL, real-time passenger information, and reporting dashboards
Frequently asked questions
What is Swiftly?
Swiftly is a Transit Data Platform for public transit agencies, combining AI-powered CAD/AVL, real-time passenger information, proactive operations, and reporting and insights on a single data foundation.
Who uses Swiftly?
200+ transit agencies in 10 countries rely on Swiftly. Case studies include MDOT MTA, MBTA, LA Metro, RTC of Southern Nevada, and Valley Metro.
How much does Swiftly cost?
Pricing is not published on the website; the pricing page returns a 404 and visitors are directed to request a demo.
How accurate is Swiftly's real-time passenger information?
Swiftly states its real-time passenger information is up to 50% more accurate than other providers, with predictions automatically reflecting traffic patterns, service disruptions, and live conditions.
What outcomes do agencies report with Swiftly?
Swiftly reports outcomes of up to 40% increase in on-time performance, up to 50% improvement in prediction accuracy, and up to 10x faster analysis of operational data.
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