Fathom
Fathom is an AI notetaking tool that automatically records, transcribes, summarizes meetings, and generates action items. It supports bot-free capture, integrates with popular tools like Zoom, Google Meet, Slack, Salesforce, and HubSpot, and provides a searchable meeting history. Compliant with SOC 2, GDPR, and HIPAA.
Key facts
What is Fathom?
Fathom captures and summarizes your meetings so you can stay fully present and never miss a detail.
Who is Fathom best for?
Teams, individuals, sales, marketing, customer success, product & engineering, HR & talent, operations
What are its main limitations?
- Bot-free capture is in beta and Mac-only
- Team plans require a minimum of 2 users
- Some advanced features (custom summaries, coaching metrics) require higher-tier plans
Limitations are based on product materials or editorial synthesis; confirm on the official site.
Key features
- ✓Unlimited recordings and transcriptions
- ✓Instant AI-generated call summaries (chronological and enhanced)
- ✓AI-generated action items and follow-up emails
- ✓Conversational meeting assistant 'Ask Fathom'
- ✓Bot-free capture option (beta for Mac)
- ✓Playlists of highlights, clips, and keywords alerts
- ✓CRM field sync (Salesforce, HubSpot) and Deal View
- ✓Coaching metrics and AI scorecards
- ✓Global search across all meetings
- ✓Custom summary templates and advanced summaries (BANT, Sandler, etc.)
- ✓SSO/SCIM, custom data retention, dedicated success manager (Enterprise)
Use cases
- →Stay engaged in meetings without taking notes
- →Reduce follow-up admin and save 38 minutes per meeting on average
- →Search and surface insights across past conversations
- →Automatically update CRM records after sales calls
- →Coach sales teams with AI scorecards and speaking analytics
- →Capture customer feedback and feature requests for product teams
Pricing
Free (Individuals)
$0
- · Unlimited recordings
- · Instant AI call summaries
- · Clips, playlists, search across calls
- · Bot-free (beta) or bot capture
Premium (Individuals)
$20/mo
- · Everything from Free
- · Advanced call summaries
- · AI-generated action items
- · Conversational meeting assistant
- · Custom meeting bot
Team
$19/mo per user (2 user min)
- · Everything from Premium
- · Global search across calls
- · Playlists of highlights from meetings
- · Collaboration via comments, folders, keyword alerts
- · Customized transcription vocabulary
- · Single sign-on (SSO)
Business
$34/mo per user (2 user min)
- · Everything from Team
- · CRM field sync
- · Deal View summarizing insights
- · Coaching metrics and AI scorecards
- · Advanced call summaries including custom summaries
Enterprise
Custom
- · Everything from Business
- · Launch Assist Onboarding Program
- · Organization-wide security controls
- · SSO & SCIM provisioning
- · Custom data retention programs
- · Dedicated Success Manager & priority support SLAs
Free plan available; paid plans start at $20/month for individuals or $19/month per user for teams (2 user minimum). Annual billing saves 25%+. Custom pricing for Enterprise.
Pros
- +Highly accurate transcripts and summaries
- +Wide range of integrations with popular tools
- +Bot-free option for a natural meeting experience
- +SOC 2, GDPR, and HIPAA compliant
- +Free plan available with unlimited recordings
- +90-day money-back guarantee on paid plans
Cons
- −Bot-free capture is in beta and Mac-only
- −Team plans require a minimum of 2 users
- −Some advanced features (custom summaries, coaching metrics) require higher-tier plans
Positioning
- Core value: Fathom captures and summarizes your meetings so you can stay fully present and never miss a detail.
- Ideal for: Teams, individuals, sales, marketing, customer success, product & engineering, HR & talent, operations
- Product type: Web app, desktop app (Mac beta), integrations with Zoom, Google Meet, Microsoft Teams, Gmail, Slack, Asana, Salesforce, HubSpot, Zapier, ChatGPT, Claude, and more
Frequently asked questions
What is Fathom?
Fathom is an AI meeting assistant that records, transcribes, and summarizes your meetings, generating action items and highlights so you can stay focused on the conversation.
Is there a free plan?
Yes, Fathom offers a free forever plan with unlimited recordings, instant call summaries, and clips/playlists. There is also a Premium individual plan for $20/month with advanced features.
Does Fathom work without a bot?
Yes, Fathom offers a bot-free capture option (currently in beta) that works on Mac, allowing the AI to join the meeting without appearing as a participant.
How does Fathom ensure data security?
Fathom is SOC 2 Type II, GDPR, and HIPAA compliant and offers SSO/SCIM, custom data retention, and organization-wide security controls for Enterprise plans.
What tools does Fathom integrate with?
Fathom integrates with Zoom, Google Meet, Microsoft Teams, Slack, Asana, Salesforce, HubSpot, Zapier, ChatGPT, Claude, and more.
How much does Fathom save per meeting?
Fathom saves users an average of 38 minutes per meeting by eliminating manual note-taking and follow-ups.
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