Taros - Support Bot
Taros is an AI-powered support bot that adds a customizable chat widget to your website, trained on your content to automatically answer customer questions 24/7. It handles repetitive inquiries, freeing support teams for complex cases, and includes sales assistant capabilities.
Key facts
What is Taros - Support Bot?
Handle repetitive customer questions automatically with an AI chatbot trained on your content, improving response speed and freeing your team.
Who is Taros - Support Bot best for?
E-commerce stores, SaaS companies, support teams, businesses of all sizes
What are its main limitations?
- Free plan limited to 200 messages/month
- API, Discord bot, and email assistant are listed as 'Soon' (not yet available)
- Business plan charges €0.12 per additional message beyond 500
Limitations are based on product materials or editorial synthesis; confirm on the official site.
Key features
- ✓Customizable chat widget for websites
- ✓Trained on website pages, documents, and FAQs
- ✓Sales assistant functionality to help sell products
- ✓Lets support teams escalate complex issues with full conversation context
- ✓Integration with Shopify, WordPress, and any website via script tag
- ✓Analytics dashboard to track conversations, trending products, and unanswered questions
- ✓Custom forms for lead capture and email routing
- ✓Webhook support for business plan users
Use cases
- →24/7 automated customer support for common questions
- →E-commerce product assistance and order inquiries
- →Lead capture and qualification via chat forms
- →Reducing ticket volume for support teams
- →Handling return policy, shipping info, and other FAQ
Pricing
Starter (Free)
€0/mo
- · 200 messages/month
- · 1 assistant
- · Train on webpages up to 500 pages
- · Built-in contact form fallback
- · All integrations
- · Standard support
Business
€39/mo
- · 500 messages/month (€39/mo) – extra at €0.12/message
- · 1–5 AI assistants
- · Upload documents
- · Custom forms
- · Send leads to email
- · Custom training & correction
- · Webhook support
- · Priority support
Enterprise
Custom
- · Tailored solutions
- · Dedicated support
- · Unlimited scalability
Free plan with 200 messages/month; Business from €39/mo; Enterprise custom pricing. Use code EARLY20 for 20% off forever.
Pros
- +Launch in minutes with training on existing content
- +Frees team time for complex support cases
- +Seamless escalation with full context for agents
- +Customizable tone, personality, and brand voice
Cons
- −Free plan limited to 200 messages/month
- −API, Discord bot, and email assistant are listed as 'Soon' (not yet available)
- −Business plan charges €0.12 per additional message beyond 500
Positioning
- Core value: Handle repetitive customer questions automatically with an AI chatbot trained on your content, improving response speed and freeing your team.
- Ideal for: E-commerce stores, SaaS companies, support teams, businesses of all sizes
- Product type: Web app (chat widget via script tag)
Frequently asked questions
What is Taros?
Taros is an AI-powered website assistant that adds a chat widget to your site, trained on your content to answer customer questions automatically, 24/7.
How do I train Taros?
Upload docs, FAQs, and website content. Taros learns your products, tone, and brand voice. You can also crawl webpages and weight your best content.
What platforms does Taros integrate with?
Taros can be added to any website with a single script tag, and includes native integrations for Shopify and WordPress.
What happens when the bot can't answer a question?
Taros seamlessly escalates to your support team with full conversation history, so customers never have to repeat themselves.
What pricing plans are available?
Starter: free (€0/mo) with 200 messages/month and 1 assistant. Business: €39/mo for 500 messages and up to 5 assistants. Enterprise: custom pricing for larger needs.
Is there a discount available?
Yes, use promo code EARLY20 at checkout to get 20% off forever.
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